One account, several businesses
Your login is personal. You can use it for several organisations, but each organisation has its own contacts, forms, lists, senders and billing settings.
Switch organisations using the business selector at the top of the app. Check the name before importing data or changing settings.
Invite your team
Use the organisation’s membership settings to invite your team. Give administrator access to people who manage business settings and payments. Everyday customer work does not require everyone to be an administrator.
Each organisation includes 10 users, including owners and administrators. Extra seats cost SEK 40 per seat per month, excluding VAT. An administrator chooses and confirms extra seats under Organisation and team. Removing a team member does not automatically reduce the add-on. Team members share the workspace and its newsletter tokens.
Separate shared enquiries from private email
Connected mailboxes are private to each team member within the organisation. A colleague’s access to the same contact does not give them access to your mailbox.
Form submissions start as shared enquiries. They can be assigned to a person and made private when needed. An administrator can transfer responsibility when someone leaves.
When someone changes role or leaves
- Review the person’s open form enquiries and tasks.
- Transfer shared work to a new owner.
- Check form notification recipients so new enquiries reach the right people.
- Manage membership and private mailbox connections separately; a shared contact is not a shared mailbox.
Reviewed 26 September 2026